government
Inventory Management Specialist (Customer Support Spec)
Defense Logistics Agency
$74,678–$97,087/yr
📍 Kinston, North Carolina · Remote
See below for important information regarding this job. Provides a single face to the industrial customer on a wide range of issues involving both DLA and non-DLA managed items and ensure the timely processing of customer orders and customer access to product, account and order information. Monitors backorder status reports and personally resolve, or help resolve, problem actions not meeting customer requirements Investigates, coordinates, and releases Sales Orders that inhibit flow through automated systems. Applies DLA expedite policy and other operating procedures to expedite the actions within supply chains. Coordinates the research and tracking of Stock Transfer Orders (STOs)/replenishment actions to facilitate resolution of backorders or take action to expedite delinquent...