government

Supervisory Customer Services Specialist

Defense Media Activity

$105,481–$137,128/yr

📍 Tobyhanna, Pennsylvania · Remote

RemoteVeteran Preferred

Amended to update salary to $105,481 to $137,128. This position is part of the Department of War (DoW), War Media Activity (WMA). The incumbent will be responsible for managing facilities and infrastructure. Working with leadership from other WMA components and directorates to ensure accountability and facility support for all personnel at the Tobyhanna, Pennsylvania location.. As a Supervisory Customer Services Specialist at the GS-0301-12 some of your typical work assignments may include: Oversee customer service and quality control requirements for multimedia distribution. Supervises staff managing work assignments, evaluating performance, resolving grievances, and approving leave/timecards. Conducts complex data analysis on customer service queries, DVIDS content performance, and...

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