government

Supervisory Telephone Operator

Veterans Health Administration

$61,639–$80,128/yr

📍 Detroit, Michigan

The position supports the mission for telephone operations which is to be the face of the medical center and responsible to provide positive experiences, excellent first impressions, promoting patient care while safeguarding the image of the Detroit VA Medical Center. Supervisory Duties This position supervises all telephone operators as well as oversees all telephone operator functions. The incumbent will supervise (1) Lead Telephone Operator GS-0382-05 and (9) Telephone Operator GS-0382-04.The position works directly with the telephone operators, medical staff and administrative support regarding procedures, policies, directives as well as after-hour patient care and general telephone services. Manages all telephone operator administrative functions. Supervise the work of office...

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