government
Contact Representative (PRC)
Indian Health Service
$45,409–$72,644/yr
📍 Multiple Locations
Join the Indian Health Service as a Contact Representative and support access to healthcare services for American Indian communities. Assist patients with eligibility, medical authorizations, referrals, and healthcare benefits while building a rewarding career in public service and healthcare administration. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021). Apply and interpret federal, state, Tribal, and private-sector regulations to determine patient eligibility and funding for healthcare programs. Analyze medical, financial, and eligibility documentation to resolve complex benefit, authorization, and coverage issues. Issue medical authorizations or denial determinations and coordinate with patients, providers, and agencies to support...