government
Customer Account Specialist
Defense Logistics Agency
$108,001–$140,403/yr
📍 Lackland AFB, Texas · Remote
See below for important information regarding this job. Serves as the primary customer-facing point of contact for the Order Fulfillment process, working with customers to identify needs, manually process orders, resolve billing issues, and coordinate the timely resolution of problems. Acts as a customer advocate and liaison with Defense Logistics Agency (DLA) personnel, providing customers with a dedicated champion to resolve issues encountered while using the Enterprise External Business Portal (EEBP). Develops and documents customer purchase agreements for non-DOD customers, including sales pricing conditions, delivery locations, and billing addresses, ensuring compliance and audibility. Provides guidance, coaching, and oversight to subordinate Customer Account Specialists, ensuring...
Living near this job
This position is less than a mile from Lackland AFB. The 2026 BAH rate there is $1,869/month for an E-5 with dependents — useful for working out what the salary above is actually worth locally. Nearest VA facility: Southwest VA Clinic, 4 miles away. 7 other open positions are currently listed within 25 miles. Browse all jobs near Lackland AFB.