government
VCS - Optical Program Manager
Veterans Health Administration
$82,587–$82,587/yr
📍 Saint Louis, Missouri
The Veterans Canteen Service (VCS) is seeking an experienced and motivated Optical Program Manager to lead operations, optimize customer experience, develop and implement standardized policies, and ensure compliance with industry best practices. This position serves as the primary liaison among clinical partners, optical fabricators, and VA stakeholders, maintaining high standards of service delivery to Veterans. In this position, you will report to the Chief Services Officer. Duties include, but are not limited to the following: - Lead Optical Program Operations: Drive the overall performance of the Optical Program by ensuring efficient operations, quality services, regulatory compliance, and exceptional customer experience across medical centers and outpatient clinics. - Develop...