government
Patient Relations (Ambassador)
Veterans Health Administration
$36,944–$48,030/yr
📍 San Antonio, Texas
The position serves as the liaison between the patients and the staff of the Health Care System as a Greeter and Tour Guide for the Concierge Services. Incumbent provides a channel through which patients can seek assistance to meet unresolved needs and works with healthcare providers and administrative support staff to optimize the comprehensive experience of Veterans and their family members. Interpret the Health Care Center's mission, policies, procedures, and available services to Veterans and family members. Provides a personal and positive first impression; standardizes the experience of assistance with navigation and information for Veterans and their family members; fosters a general culture of care; and personally, assists customers throughout the Health Care System. Assists...
Living near this job
This position is 8 miles from Lackland AFB. The 2026 BAH rate there is $1,869/month for an E-5 with dependents — useful for working out what the salary above is actually worth locally. Nearest VA facility: Balcones Heights VA Clinic, 1 mile away. 6 other open positions are currently listed within 25 miles. Browse all jobs near Lackland AFB.